One function of CSI is to provide Case Management Services for both students in need of support as well as those who may be concerned about a student. Please refer to the resources below to learn more about the services provided by Case Managers in CSI, including:
Meetings with students, where Case Managers can help a student identify concerns, access support, or navigate campus and community resources
Consultations with staff, faculty, and GSIs who are concerned about a student
Respondent Services for students, which provides resources, information, and referrals to students who have been charged with violating the Code of Student Conduct and face suspension or dismissal from the university.
Training for staff and faculty on how to identify and respond to indicators of distress
Indicators of Distress
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Be aware of the following indicators of distress. Look for groupings, frequency, duration, and severity — not just isolated symptoms.
Academic Indicators
Sudden decline in quality of work and grades
Repeated absences
Disorganized performance
Multiple requests for extensions
Overly demanding of faculty’s or staff’s time and attention
Bizarre content in writings or presentations
You find yourself providing more personal than academic support
Physical Indicators
Marked changes in physical appearance (e.g., grooming or hygiene deterioration, weight loss/gain)
Excessive fatigue or sleep disturbance
Intoxication, hangovers, or smelling of alcohol
Disoriented or “out of it”
Garbled, tangential, disconnected, or slurred speech
Behavior is out of context or bizarre
Delusions and paranoia
Psychological Indicators
Self-disclosure of personal distress (e.g., family or financial problems, grief, suicidal thoughts)
Unusual/disproportionate emotional response to events
Physical violence (e.g., shoving, grabbing, assault, use of weapons)
Implying or making direct threat to harm self or others
Academic assignments dominated by themes of extreme hopelessness, rage, worthlessness, isolation, despair, acting out, suicidal ideations/violent behaviors
Stalking or harassing
Communicating threats via email, correspondence, texting, or phone calls
Frequent Examples of Referable Concerning Behaviors
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Some examples of concerns that are frequently referred to CSI include:
Unusual or erratic behavior in class, in the residence halls, during advising sessions, etc.
Extended absence from class or activities by a typically engaged student
Written work or creative expression with troubling themes or references
Report of a significant injury, hospitalization, or other medical emergency
Verbal or written threats made by a student toward another students, faculty, and/or staff
Written or verbal expressions of suicidal ideation or intent
Other actions that cause an alarm or call into question the safety of the student or his/her peers
Students of Concern Committee (SOCC)
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CSI works closely with other campus departments to support and intervene in situations where there is concern about a student. One way we do this is through the Students of Concern Committee (SOCC).
SOCC provides a centralized place for various campus departments to come together and communicate relevant information, coordinate institutional response, and consult about students of concern. Students are referred to the Center for Support and Intervention when they are exhibiting concerning behaviors related to their personal, physical, and emotional well-being; select cases are then brought to the Students of Concern Committee when appropriate.